At ClaimsPro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application for claims management.
1. Information We Collect
When you use the ClaimsPro mobile app, we may collect the following types of information:
Location Information: We may collect your device’s location data to assist in accurately recording the scene of an accident.
Accident Details: Information related to the incident, including date, time, and circumstances surrounding the accident.
Vehicle Details: Information about your vehicle, such as make, model, year, and license plate number.
Driver Details: Information about the driver involved in the accident, including name, ID number, contact information, address and fatality details.
Photos and Videos: Any images or videos you upload related to the accident for documentation purposes.
2. How We Use Your Information
We may use the information we collect for various purposes, including to:
Process and manage repair insurance claims efficiently.
Improve the functionality and user experience of our app.
Communicate with local authorities for claims and repair purposes.
Ensure compliance with applicable laws and regulations.
3. Disclosure of Your Information
We may share your information with:
Service Providers: Third-party vendors who assist us in operating our app and providing services to you.
Legal Authorities: If required by law or in response to valid legal requests.
Insurance Companies: To facilitate claims processing as necessary.
4. Data Security
The security of your personal information is important to us. We implement a variety of security measures to protect your information from unauthorized access, use, or disclosure.
5.Personal Data Protection Act (PDPA) Compliance
ClaimsPro is committed to complying with the Personal Data Protection Act (PDPA) and other relevant data protection laws. We ensure that:
Your personal data is collected and processed fairly, lawfully, and transparently.
Personal data is used only for the purposes for which it was collected, and we take reasonable steps to ensure the accuracy and completeness of your personal data.
We implement appropriate measures to protect your personal data from unauthorized access, use, or disclosure.
You have the right to access, correct, and request deletion of your personal data as provided under the PDPA.
6. Your Rights
You have the right to:
Access the personal information we hold about you.
Request correction of any inaccurate information.
Request deletion of your personal data, subject to legal obligations.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:
Email: claimspro.app@gmail.com
Phone: +60 14-314 0609
By using the ClaimsPro mobile app, you consent to the terms outlined in this Privacy Policy.